Early-Advantage, a Connecticut company which owns and operates the muzzyonline.com web site. We care about the privacy of each user of our web site. This privacy statement discloses the privacy practices for the muzzyonline.com website. If you have any questions or concerns regarding this statement, you should first contact firstname.lastname@example.org. You can also contact us via regular mail at: Early-Advantage, P.O. Box 743, Fairfield, CT 06824.
Information Collection and Use
The muzzyonline.com web site collects information from our users at several different points on our web site. When you use the web site, some basic, general information is collected. This general information is used internally in connection with our business to improve the web site, including our marketing and advertising efforts, and to make your use of the web site as enjoyable and efficient as possible.
When you set up an account on our web site or purchase an item from our web site, we collect personal information provided by you that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns. We use this personal information in order to provide you with the goods and services that you purchase on our web site. We use your email address or mailing address to provide you with information about your order and its status and we may occasionally send out emails and mail, including newsletters and catalogs, to people who have placed an order on-line, with information about other goods and services available on our web site. Your phone number is used by us only in the event that our customer service representatives need to contact you about an order you have placed.
To qualify for special offers on the muzzyonline.com web site, a user may need to first complete a small registration form on the web site. During registration, a user is required to give contact information, such as name and email address. This information is used to contact users about the services on our web site for which they have indicated interest. While entering registration information into registration forms on the web site personal information may be collected prior to the user clicking the submit button. Information collected in this manner may be used to contact users about their finished or unfinished transactions.
We request additional personal information from our users when placing an order on our web site. In completing our order form, a user must provide contact information, such as name and shipping address, and financial information, such as credit card account number and expiration date. This information is used for billing purposes and to fulfill our customer orders. If we experience difficulties processing an order, we will contact a user through this information. While entering information into user forms on the web site personal information may be collected prior to the user clicking the submit button. Information collected in this manner may be used to contact users about their finished or unfinished transactions.
A cookie is a text file stored on the user's hard drive containing information about the user. Web sites create cookies to record information about a user's preferences, such as the items you add to your shopping cart, and for security purposes (see Security below). Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have while using our web site. In addition, the use of a cookie on our web site will enable users to log on without having to reenter their password on each visit. Most cookies expire after a certain time period (365 days for this website). If you wish, you may set your browser to reject all cookies. Cookies placed by muzzyonline.com may be tied to personally identifiable information. Third party cookies are placed to facilitate your use of website. These cookies are placed by our partners and are not tied to any personally identifiable information.
Like most websites, we use log files. These log files store information regarding IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks. These log files are used to analyze trends, administer the web site, track user's movements in the aggregate, and gather broad demographic information for our use. IP addresses, etc. may be linked to personal information if you have placed an order or registrered with muzzyonline.com.
Sharing of General or Demographic Information
We may share aggregated, general or demographic information we collect about our users and their use of our web site with our partners and advertisers in a manner which does not identify any individual user. We use an outside shipping company to ship orders placed on our web site, and a credit card processing company to bill users for goods and services purchased on our web site. These companies will not retain, share, store or use any of our user's personal information for any secondary purposes.
If a user wishes to subscribe to one of our e-bulletins, we will ask for contact information, such as name and email address. Users who wish to opt-out of our e-bulletins will be taken off our lists immediately (within 24-hours).
Send to a Friend
If a user elects to use our referral service to inform a friend about a part of our web site, a form asks for the friend's name and email address. The form will automatically send the information to the friend via email. We do not store this information and the form is only used to send this one-time referral email. Web addresses embeded in the send to a friend email may contain specially encoded web addresses that provide non identifiable usage data to muzzyonline.com.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use strong industry standard means to protect your personal information, like all internet sites, we cannot guarantee its absolute security.
If you have any questions about the security of our web site, you can send an email to email@example.com
Communications from our Web Site
Customers will occasionally receive information on products, services, special deals, and the e-bulletins. Each user has the option to not receive these types of communications.
Occasionally, it is necessary to send out service-related announcements. For instance, if our service is temporarily suspended for maintenance, we might send you an email informing you of such service interruption. Generally, users may not opt-out of receiving these service-related communications. In addition, we communicate with our users on a regular basis to provide requested services and regarding issues relating to their account via email.
Users who no longer wish to receive our e-bulletins or other marketing and promotional materials from us or our partners may opt-out of receiving these communications by replying to any such promotional email indicating your desire to no longer receive such emails or by emailing our Webmaster at firstname.lastname@example.org.
Collecting Information From Children Younger than 13
The muzzyonline.com web site does not knowingly collect or use any personal information from children under the age of 13 without obtaining verifiable parental consent.
Notification of Changes in Use of Information
MUZZY is a trademark of the BBC. BBC logo used under license.Courses and materials are copyright BBC, DMP Organization, or Early Advantage. World Rights Reserved.